Terms & Conditions
Your access to and use of service is conditioned on your acceptance of and compliance with these Terms. These terms apply to all visitors, users and others who access or use the service.
By accessing the service, you agree to be bound by these terms. If you disagree with any part of the terms, you may not access the service.
Information about us
“Cytoplan Ltd.”, “Cytoplan”, “we”, “our” and “us” means Cytoplan Ltd. (Company registration 01493205 England), with registered office at Cytoplan Ltd., Unit 8, Hanley Workshops, Worcestershire, WR8 0DX. Our VAT number is: GB589 5698 49
Accessing our site
There may be times where use of our site is interrupted or unavailable due to maintenance, repair or another technical reason. If this occurs, we will not be liable if the site is unavailable during a period of time.
You are responsible for making all arrangements necessary for you to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms, and that they comply with them.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Acceptability of use
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Orders and availability
All orders are subject to acceptance and product availability. Pricing of products are correct at the time of entering information. However, we reserve the right to change prices. You have the right to cancel your order at any time if not totally satisfied within 7 working days after the day you received your goods. You will then be given an unconditional full refund, including any delivery charges. If you wish to cancel your order, please call our Customer Services department on +44(0)1684 310099.
We offer a no-quibble guarantee with all of our goods, should you not be completely satisfied, please contact our Customer Services team by phone (+44(0)1684 310099) or e-mail (firstname.lastname@example.org).
The information you provide will be kept confidential and used to help support your customer relationship with Cytoplan Ltd. Amongst other things, we want to help you find information on our web site quickly and alert you to special offers, updated information and other new products and services from Cytoplan Ltd. No agents or contractors of Cytoplan Ltd will have access to your personal information. We keep your information confidential, in accordance of the British Data Protection Act 1998, and will not use it for any other purpose.  Feefo are our review generators and are acting on our behalf. They are only permitted to use your data to request a review from you. They will only use your contact details for market research and not use them for any other purpose.
Refund & Exchange policy
Please note that you are entitled to cancel your order if you so wish, provided that you exercise your right no longer than 7 working days after the day on which you receive your order. You will then be given an unconditional full refund including any delivery charges. Should you wish to return anything bought from us, we will be happy to refund, or exchange a product, provided it is in fully resaleable condition. Returns should be made within a reasonable time (usually 14 days) and in original, undamaged packaging. If you wish to return your goods please call our Customer Services department on +44(0)1684 310099.
We pride ourselves in the way we look after our customers. If you require assistance, guidance or have a complaint please do not hesitate to contact our Customer Services department.
Distance selling regulations
The Distance Selling Regulations (DSRs) are the rules that apply if you are selling products or services to consumers without face-to-face contact, and where the consumer has not had an opportunity to examine the goods before buying or to discuss the service in person. Examples of distance selling include selling via: the internet, text message, phone call, fax and interactive TV or mail order. A copy of the regulations can be obtained by the Office of Fair Trading http://www.oft.gov.uk/.
Social Media Competitions
- 1. The promoter is: Cytoplan Ltd (Company Reg No: 01493205) registered office is at Unit 8, Hanley Workshops, Worcestershire, WR8 0DX.
- 2. Cytoplan Ltd social media competitions are open to residents of the United Kingdom aged 18 years or over except employees, agents, affiliates of Cytoplan Ltd, nor family members of such persons.
- 3. Our social media competitions begin from the time posted until 11.59pm on the specified closing date.
- 4. To enter you must follow the instructions on the social media post – this could be to like the post and to follow our page.
- 5. The winner(s) are chosen at random and announced the day after the closing date (unless a weekend or Bank Holiday). Failure to respond to our post or private message within 5 days may result in another winner being chosen.
- 6. By entering Cytoplan Ltd, an entrant is indicating his/her agreements to be bound by these terms and conditions.
- 7. Any posts containing anything foul, offensive or deemed as spam will result in the user being removed from the competition.
- 8. There is no entry fee and no purchase necessary to enter the competitions.
- 9. Cytoplan Ltd is not endorsed by Facebook, Twitter or any other social network.
- 10. Cytoplan Ltd reserve the right to amend the terms and conditions of the competitions at any point.
The copyright in all material provided on this site is held by Cytoplan Ltd or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Cytoplan Ltd or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. You may not, without Cytoplan Ltd's permission, "mirror" any material contained on this site onto any other server. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. Any unauthorised use of any material contained on this site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
Website links & third-party websites
Cytoplan Ltd has not reviewed and has no control over the content of any other website. Cytoplan Ltd does not endorse, recommend, adopt or necessarily agree with any information on any other website, or the persons or entities controlling any other web site. You may not, without Cytoplan Ltd's prior written consent: copy or use any information on your website; or represent that Cytoplan Ltd endorses your website, company, or its products or services.
Cytoplan® is the Trade Mark registered to Cytoplan Ltd, Unit 8 Hanley Workshops, Hanley Road, Hanley Swan, Worcester. Worcestershire. WR8 0DX.