Trade Practitioner Standard Account Terms and Conditions
- Terms of Business
- Retention of Title
- Trade Prices
- Volume Discounts
- Holding Stock
- Account Verification
- Payment Terms
- Marketing & Advertising
- Trading Relationship Principles
- Practitioner Promotions
- Email Newsletter
Terms of Business
Any order accepted by Cytoplan Limited shall be subject to our standard terms and conditions of business and no other conditions shall apply unless expressly agreed in writing with Cytoplan Limited. Cytoplan Limited reserves the right to modify these terms and conditions at any time on an individual basis, under the agreement of both parties.
Retention of Title
The ownership of material to be delivered by Cytoplan Limited shall not pass until the purchaser has paid all sums due to Cytoplan Limited. Until payment has been received, the material shall remain the property of Cytoplan Limited and shall be held by the purchased as security for the debt of Cytoplan Limited. The foregoing shall not prevent the purchased from dealing with the material in the normal course of trade.
All prices quoted are exclusive of VAT which will be charged at the rate applicable at the time.
Trade prices are calculated by discounting approximately 40% of the retail price net of VAT.
In addition to receiving trade prices, you may also receive volume discounts. These volume discounts are applied on single orders. The rates and thresholds for these volume discounts are explained in the table below. These volume discounts cannot be used in conjunction with any other concomitant discounts and offers.
Threshold (Before VAT)
You can buy goods to hold as stock for resale to clients. Products will be charged at trade prices as normal.
A governing body and/or insurance certificate is required to verify a practitioner (or student practitioner) account. If your application is successful, the application will be stored and will form a part of your profile in your account area. Certificates or any other uploads submitted during the application process will not be stored. If your application is not successful, or is not completed, then your application and any other uploads you provided will be deleted.
Whilst your practitioner or student practitioner account is pending validation, any orders you place will be charged at RRP. Once your account has been verified, any trade or volume discounts will be applied to your account via credit notes retrospectively (excluding multi-buy promotions). You have a 4-week window in which to claim retrospective credit notes between account creation and account validation. Credit notes will not be applied prior to account validation.
We must receive payment for the whole price of the goods including carriage charges and VAT before your order can be dispatched. We can accept cheques, postal orders, and major credit/debit cards.
After your account has been verified, and you have been ordering from us for at least 6 months (at least 3 orders in this time), you can apply for payment on account terms. The application will be considered and, if approved, will be confirmed in writing. You will not be able to use payment on account terms unless it is expressly agreed in writing with Cytoplan Limited.
If your application for payment on account terms is approved, you must place you order via phone or email to make use of these terms.
- Commission Account
To benefit from referring your clients to Cytoplan products you must first complete a commission application form.
- Client Linking
Client accounts must use a unique code when purchasing to be linked to a practitioner. This code is generated by Cytoplan and distributed by the practitioner. To incentivize successful linking the code provides the client with a 35% discount on their first order (not to be used in conjunction with any other offers). Subsequent orders will be subject to standard pricing terms. Practitioner will continue to receive commission on all linked client account orders for as long as the client account/s remain active. An inactive client account is defined as an account that has not placed an order in a 24-month period. The delinking of inactive client accounts is performed by Cytoplan monthly.
- Client Referral
Practitioners can earn up to 33% commission on linked client accounts. It is possible to pass on some or all the commission as a discount to a client. All commission options are listed in the table below:
0% (35% on first order)
23% (35% on first order)
33% (35% on first order)
- Commission Statements
For UK residents, Cytoplan Limited will pay commission when a minimum threshold of £30.00 has been reached. For non-UK residents, Cytoplan Limited will pay commission when a minimum threshold of £150.00 has been reached.
Your commission is calculated monthly and paid into your bank accounts by BACS. Your bank sort code and account number are required to administer this transaction and should be submitted on the commission application form that comes with your starter pack. If bank details are not supplied a commission account will not be setup. Cytoplan will not pay commission unless the practitioner account has been fully verified.
You will receive monthly commission statements that provide anonymized financial data on purchases from your linked client accounts for accounting purposes.
- Affiliate Linking Scheme
Through the affiliate linking scheme you can add a text link(s) or image(s) to your website. Once clicked on and a purchase is made (within 30 days of the visit), commission will be attributed to your account. The links will contain a unique code that will associate your account with your clients’ accounts for all future purchases. Practitioner accounts will continue to receive commission on all linked client account orders for as long as the client account/s remain active. An inactive client account is defined as an account that has not made an order in a 24-month period. The delinking of inactive client accounts is performed by Cytoplan monthly.
Marketing & Advertising
Practitioners are permitted to list Cytoplan products on their website and their social media profiles. They can distribute their unique linking and discount codes to their existing client base via email, closed social media groups, direct mail and/or face to face. Cytoplan Ltd does not permit discount codes to be made available on any public-facing media and failure to comply will lead to automatic account suspension.
Trading Relationship Principles
We ask all resellers of Cytoplan products to support the Brand which we have taken over 30 years to grow. We want to work with trading partners who share our ethos and approach to doing business. We aspire to secure long term relationships with partners who believe in the value that our products bring to the market, at the level we position them at, as such we ask all trading partners to respect the RRP whenever possible.
As part of the company’s distribution strategy, Cytoplan is not to be re-sold on other platforms such as Amazon and eBay.
- Client Linking Promotion - £200 Credit
A £200 credit will be granted to any practitioner account that successfully links 50 active client accounts from 1st September 2020. Linked clients will be internally reported monthly and the credit will be applied at the discretion of Cytoplan Limited. The credit will only be applied once. The credit will not be applied to multiple accounts with an accumulative total of 50 client accounts irrespective of ownership. Cytoplan Ltd have the right to end this promotion at any time.
A 15% off code will be issued to new subscribers only. Not to be used in conjunction with any other offer. Single use only.