For UK-delivered orders that are under £25.00, we charge a nominal postage and packing fee of £1.95. UK orders above £25.00 are DELIVERED FREE OF CHARGE. 

Dependent on weight, your order will either be sent by First Class post (Royal Mail) or via our nominated courier. A signature is required on receipt of the goods if delivered by our courier. 

Please check all requirements (import taxes, customs regulations etc) regarding deliveries to countries outside the UK. Cytoplan Ltd cannot be held responsible for parcels that do not comply with the import regulations of the desination country.

We cannot guarantee next day delivery, although you should receive your order within 2-3 working days. 

If you have not received your order within 5 working days, please contact our Customer Services department.

1. You can email our Customer Service department via our contact form here. 
2. You can telephone on +44(0)1684 310099 
3. You can write to us at Cytoplan Ltd, Unit 8 Hanley Workshops, Hanley Road, Hanley Swan, Worcester. Worcestershire.WR8 0DX